Every item sold through Bro for Silver comes with a certificate of quality and specifications, and is inspected before shipping to ensure its condition and authenticity.
Returns or exchanges are accepted only in the following cases:
✔ If the item does not match the specifications that were ordered or agreed upon.
✔ If there is a clear manufacturing defect reported immediately upon receipt.
❌ Returns or exchanges are not accepted for any other reasons (such as changing your mind after receiving the item).
To complete a return or exchange, the following conditions must be met:
The item must be in its original condition
Not used or worn
The certificate and invoice must be included
If a customer places an order and does not receive or collect it without a valid reason:
This is considered a breach of agreement, and the store reserves the right to:
Charge the customer for shipping costs
Keep the item
Take legal action if necessary
Completing an order means you agree to these terms.
We encourage customers to review order details carefully before confirming.
Our customer service team is always available to answer your questions before purchasing.